If you have questions about any product or unsure of anything, we suggest you contact us with those questions before purchasing. We will not offer a refund for products that do not meet your expectations. We do not make these products, we only offer you a way to buy them online.
Our refund and exchange policy is as follows:
NO REFUND. Period.
We will, however, exchange a product under these conditions:
- The product received was not what was ordered.
- The product is unopened and undamaged.
In order to receive a product exchange, the process is:
- You contact us letting us know.
- We will email you a URL link to fill out the information required to process the exchange.
- We will email you a return label (we will pay for the return shipping)
- You send the product back to us.
- Once we receive the product, we will send the exchanged product to you.
(It’s easier than it reads. Really)
So there you have it. In short:
- NO REFUNDS
- Exchanges only for receiving something other than what you ordered.