If you have questions about any product or unsure of anything, we suggest you contact us with those questions before purchasing. We will not offer a refund for products that do not meet your expectations. We do not make these products, we only offer you a way to buy them online.

Our refund and exchange policy is as follows:

NO REFUND. Period.

We will, however, exchange a product under these conditions:

  1. The product received was not what was ordered.
  2. The product is unopened and undamaged.

In order to receive a product exchange, the process is:

  1. You contact us letting us know.
  2. We will email you a URL link to fill out the information required to process the exchange.
  3. We will email you a return label (we will pay for the return shipping)
  4. You send the product back to us.
  5. Once we receive the product, we will send the exchanged product to you.

(It’s easier than it reads. Really)

So there you have it.  In short:

  • Exchanges only for receiving something other than what you ordered.